Terms & Conditions

The contract between you and Winner Island Gaming N.V. covering account use, bonuses, withdrawals and dispute resolution.

Open Account

1. Account & eligibility

You must be 18 or over (21 in some jurisdictions) and resident in a country where online gambling is legal to open an account at Winner Island. You may operate one account per person, household and shared payment method. False registration data voids any winnings and triggers immediate account closure.

2. Deposits, withdrawals & KYC

Deposits and withdrawals must be made using a payment method registered in your own name. KYC verification (one ID + one proof of address) is required before the first withdrawal and may be re-requested for high-volume accounts. Winner Island reserves the right to delay withdrawals if KYC documents are pending. Inactive accounts are charged a €5 monthly fee after 12 months of zero activity.

3. Bonuses

Bonus terms are listed on the bonus activation screen and apply from the moment the bonus is claimed. Maximum bet with active bonus funds is €5. Maximum conversion is 40x the bonus value on deposit bonuses, 30x on free spins. Strategy play, low-risk roulette betting and abuse of any bonus mechanic voids winnings derived from the bonus.

4. Disputes & jurisdiction

Complaints are first handled by the Winner Island concierge team. Unresolved cases can be escalated to the Anjouan Gaming Authority through the contact link in the footer of every page. The governing law is the law of the Union of the Comoros. The English version of these terms prevails over translations.

5. Miscellaneous

Winner Island may amend these terms at any time. Material changes are communicated by email at least 14 days before they take effect. Continued use of the account after the effective date constitutes acceptance.